How to Create a Product

Modified on Tue, 17 Oct, 2023 at 3:13 PM

A product contains basic information about a product that you offer for sale, and is used when creating voucher templates.


In the menu under Manage, select either List Products or Add New Product.


An existing product can be edited by selecting List Products and then clicking on the edit icon. The process for editing is the same as adding a new product.




This will open the form for setting up a new product.



Add a Description of the product.


If you have a UPC for this product you can add it; otherwise, it can be left blank.


If you have a SKU for this product you can add it; otherwise, it can be left blank.


If Engage is integrated with a mobile app or your website, you can enter a Product Image URL. This should be a full size image of the product and is intended to be shown when viewing a product's or voucher's details on either the app or website.


If Engage is integrated with a mobile app or your website, you can enter a Product Icon URL. This should be a smaller image of the product and is intended to be shown when viewing multiple product or voucher summaries on either the app or the website.


The Concession Item Name is meant to align with the name of the item in your ticket or food system. This is mostly used when this product is a movie ticket of some sort, and is used with the online ticket purchasing flow in either a mobile app or website.


If this product is a ticket of some sort, the Ticket Type is meant to align with the ticket purchasing system to help distinguish between these products for reporting which vouchers used them when purchasing tickets online.


If this product is a ticket of some sort, add the TICKET_VOUCHER tag; otherwise, no tags need to be added.

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